AmWell Review

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AmWell Review: AmWell Pros & Cons

AmWell (amwell.com) is a well-known doctors on demand provider which competes against other telemedicine services like PlushCare, Lemonaid Health, MDLIVE, HealthTap and ZocDoc. Based on our in-depth AmWell review, when compared to its competitors, AmWell ranks as one of the top-performing brands in its category, with an overall ranking of #2 out of 47 total brands. Read the full Amwell.com review below for more details.

  • Background-checked doctors: Have all doctors on each provider undergone a background check? Does each service offer only doctors that have had a background check?
  • High quality doctors: How good are the doctors on each provider? How well reviewed are the doctors that each service uses?
  • Video consultations: Does each provider offer video consultations? Does each service let users have video calls with doctors?
  • Fast response time: How fast is the usual response time on each provider? How quickly will I hear back from a doctor on each service?
  • Health insurance support: Does each provider take insurance for payment? Does each service accept health insurance for payment?
  • Depression/anxiety treatment: Does each provider offer treatment for anxiety/depression? Can patients suffering from depression or anxiety use each service?
  • Physicals: Does each provider offer the option to get a physical done? Can each service users get a routine physical exam?
  • Prescription medication: Does each provider let users get prescription-strength medication? Can a doctor from each service prescribe medicine for users?
  • House calls: Does each provider offer house calls from doctors? Can each service's users get a doctor to visit them in their home?
  • STD/STI treatment: Can each provider's services be used for people suffering from STIs? Does each service offer treatment options for STDs?
  • Android compatibility: Can I use each provider's app on an Android device? Is each service's app compatible with Android devices?
  • IOS compatibility: Can I use each provider's app on a device running iOS? Is each service's app compatible with iOS devices?
  • Desktop use: Can I use each provider on my computer? Am I able to use the app on my computer?
  • Customer service: How good is each provider's customer service? How does each service's customer service rate against its competitors?
  • Price point: How expensive is each provider? How much does each service cost vs. competitors?
  • Free returns & exchanges: Does each provider offer free returns? What's their exchange policy? Does each service offer free returns & exchanges?
  • International shipping: Does each provider ship internationally? each service international shipping?
  • Curbside pickup: Does each provider have curbside pickup? Does each service have in-store pickup?
  • Ship to store: Does each provider does ship to store? Can I ship items to each service to pick up in-store?
  • PayPal: Does each provider accept PayPal? each service PayPal support?
  • Debit & prepaid cards: each provider debit card support? Does each service take debit cards?
  • Google Pay: Does each provider accept Google Pay? Does each service accept Google Pay?
  • Apple Pay: Does each provider accept Apple Pay? Does each service accept Apple Pay?
  • Amazon Pay: Does each provider accept Amazon Pay? Does each service take Amazon Pay?
  • Bitcoin: Does each provider accept Bitcoin? Does each service take Bitcoin for payment?
  • Shop Pay: Does each provider accept Shop Pay? Does each service take Shop Pay?
  • Alipay: Does each provider accept Alipay? Does each service take Alipay?
  • Official coupons page: Does each provider have an official coupons page? Does each service maintain its own coupon page?
  • AARP discounts: Does each provider offer discounts to AARP members? Does each service have an AARP discount policy?
  • Military discounts: Does each provider offer a military discount? each service military discount?
  • Student discounts: Does each provider have a student discount? Does each service have a student discount?
  • Price matching: Does each provider price match? each service price matching?
  • Birthday discounts: each provider birthday discount? Does each service give birthday discounts?
  • Senior discounts: each provider senior discount? Does each service have a senior discount policy?
  • Teacher discounts: Does each provider give discounts to teachers and educators? Does each service give discounts to teachers and educators?
  • Competitor coupons: Does each provider accept competitors' coupons? Does each service take competitor coupons?
  • Front-line worker discounts: Does each provider offer discounts to front-line workers? Does each service offer discounts to essential workers?
  • Coupon stacking: Does each provider support coupon stacking? each service coupon stacking?
  • Sales events: Does each provider ever have sales or promotional events? How often does each service have sales events?
  • Black Friday Ads Page: Does each provider have a Black Friday Ads page? Does each service have a Black Friday Ads page?
  • Cyber Monday sales: Does each provider have a Cyber Monday ad this year? Does each service have a Cyber Monday ad this year?
  • Gift cards: Does each provider offer gift cards? Does each service accept gift cards or e-gift cards?
  • Loyalty programs: each provider loyalty or rewards program? Does each service offer a loyalty or rewards program?
  • White-glove delivery: Does each provider offer white-glove delivery and assembly? Does each service offer in-home delivery services?
  • Live chat: Does each provider offer live chat support? each service's live chat support?
  • Contact information: How does I contact each provider? How to contact each service?
  • Social media pages: each provider social media pages? List of each service's social media pages?
  • Affirm financing: Does each provider accept Affirm financing? each service Affirm financing support?
  • Afterpay financing: Does each provider accept Afterpay financing? Does each service take Afterpay financing?
  • Sezzle financing: Does each provider accept Sezzle financing? Does each service support Sezzle financing?
  • Klarna financing: Does each provider accept Klarna financing? Does each service take Klarna for financing?
  • QuadPay financing: Does each provider accept QuadPay financing? Does each service take QuadPay?
  • Bread financing: Does each provider accept Bread financing? Does each service offer Bread as a financing option?
  • Splitit financing: Does each provider accept Splitit financing? each service Splitit financing support?
  • Layaway programs: Does each provider offer layaway programs? What is each service's layaway policy?
  • GreenSky: Does each provider accept GreenSky financing? each service GreenSky financing support?
  • Snap Finance: Does each provider accept Snap Finance? each service Snap Finance support?
  • Website security & privacy: Is each provider a secure website? Does they respect users' privacy? Does each service have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each provider have an influencer marketing program? Does each service use influencer marketing?
  • Affiliate marketing: each provider affiliate program? Does each service offer an affiliate program?
  • Environmentally conscious: Is each provider an environmentally conscious brand? each service eco-friendly?
  • Diversity commitment: Is each provider committed to racial equity? Has each service taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each provider nurse discounts? Does each service have any discounts for nurses?
  • Government worker discounts: each provider government worker discount? Does each service offer any discounts for government workers?
  • Ethical practices: Is each provider considered an ethical brand? Does each service use ethical practices?

AmWell's strengths are:

  • Offerss video consultations details
  • Offers health insurance payment policies details
  • Offers prescription medication details
  • Offerss STD/STI treatment details
  • Offers Android compatibility details
  • View 6 more strengths

Knoji has 50 AmWell reviews and ratings as of December 2, 2020. Knoji editors and the Knoji shopper community have reviewed AmWell and compared it against 0 top brands, reviewing AmWell based on product and store features such as background-checked doctors, high quality doctors and video consultations. Knoji reviews and ranks Amwell.com and other doctors on demand services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 50 AmWell reviews, AmWell earns an overall score of 4.5 out of 5.0 points. AmWell offers 1 total features such as video consultations, health insurance support and prescription medication. AmWell's's review score also factors in its popularity, which is in the mid-range compared to competing .

AmWell FAQ

Pricing & Discount Policies

Does AmWell have an official coupons page?

Does AmWell offer discounts to AARP members?

AmWell military discount?

AmWell student discount?

Does AmWell price match?

Does AmWell give birthday discounts?

Does AmWell have a senior discount policy?

AmWell teacher discount?

Does AmWell take competitor coupons?

AmWell coupon stacking?

Does AmWell ever have sales?

Does AmWell have a Black Friday Ads page?

Does AmWell have a Cyber Monday ad this year?

Shipping & Returns Policies

Can you make returns to AmWell for free? What is AmWell's exchange policy?

Does AmWell ship internationally?

Does AmWell have curbside pickup?

Payment Options

Does AmWell accept PayPal?

AmWell debit card support?

Does AmWell accept Google Pay?

Does AmWell accept Apple Pay?

Can I use Amazon Pay at AmWell?

Does AmWell take Bitcoin for payment?

Does AmWell accept Shop Pay?

Does AmWell accept Alipay?

Financing Options

AmWell Affirm financing support?

Does AmWell accept Afterpay financing?

Does AmWell support Sezzle financing?

Does AmWell take Klarna for financing?

Does AmWell accept QuadPay financing?

Does AmWell offer Bread as a financing option?

Does AmWell accept Splitit financing?

Does AmWell accept GreenSky financing?

Does AmWell accept Snap Finance?

Customer Service Features

Does AmWell accept gift cards or e-gift cards?

Does AmWell offer a loyalty or rewards program?

AmWell's live chat support?

How to contact AmWell?

AmWell social media pages?

Website Features

Is AmWell a secure website? Do they respect users' privacy?

Product & Service Features

Have all doctors on AmWell undergone a background check?

How good are the doctors on AmWell?

Does AmWell offer video consultations?

How fast is the usual response time on AmWell?

Does AmWell take insurance for payment?

Does AmWell offer treatment for anxiety/depression?

Does AmWell offer the option to get a physical done?

Does AmWell let users get prescription-strength medication?

Does AmWell offer house calls from doctors?

Can AmWell's services be used for people suffering from STIs?

Is AmWell's app compatible with Android devices?

Can I use the AmWell app on a device running iOS?

Can I use AmWell on my computer?

How does AmWell's customer service rate against its competitors?

How much does AmWell cost?

Marketing Programs

Does AmWell offer an affiliate program?

Other Features

Is AmWell considered an ethical brand?

amwell.com
Rated 4.5 - 50 reviews
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About AmWell

AmWell is a mid-size company operating the e-commerce site amwell.com. AmWell sells its products and services in the doctors on demand industry. AmWell actively provides discounts and coupons to its customers. AmWell has good ratings among shoppers on Knoji, with 50 ratings and an average rating of 3.1 stars. AmWell scores very well compared to other brands in the doctors on demand industry, providing 13 e-commerce features to better serve its customers.

AmWell's Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
No
Our review: It appears that AmWell may not offer free returns & exchanges currently. Amwell.com free returns & exchanges review
International Shipping:
No
Our review: It appears that AmWell may not offer international shipping currently. Amwell.com international shipping policies review
Curbside Pickup:
Our review: Our team is still researching AmWell's in-store pickup. Check back soon for update. Amwell.com curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that AmWell may not accept PayPal currently. AmWell PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that AmWell may not accept debit & prepaid cards currently. AmWell debit & prepaid card support review
Google Pay:
No
Our review: It appears that AmWell may not accept Google Pay currently. AmWell Google Pay review
Apple Pay:
No
Our review: It appears that AmWell may not accept Apple Pay currently. AmWell Apple Pay review
Amazon Pay:
No
Our review: It appears that AmWell may not accept Amazon Pay currently. Amwell.com Amazon Pay review
Bitcoin:
No
Our review: It appears that AmWell may not accept Bitcoin currently. Amwell.com Bitcoin support review
Shop Pay:
Our review: Our team is still researching AmWell's Shop Pay support. Check back soon for update. Amwell.com Shop Pay review
Alipay:
Our review: Our team is still researching AmWell's Alipay support. Check back soon for update. Amwell.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that AmWell may not offer official coupons page currently. AmWell official coupons support review
AARP Discounts:
No
Our review: It appears that AmWell may not offer AARP discounts currently. Amwell.com AARP discount policies review
Military Discounts:
No
Our review: It appears that AmWell may not offer military discounts currently. AmWell military discounts review
Student Discounts:
No
Our review: It appears that AmWell may not offer student discounts currently. Amwell.com student discount policies review
Price Matching:
No
Our review: It appears that AmWell may not offer price matching currently. AmWell price adjustment policies review
Birthday Discounts:
No
Our review: It appears that AmWell may not offer birthday discounts currently. AmWell birthday discounts review
Senior Discounts:
No
Our review: It appears that AmWell may not offer senior discounts currently. AmWell senior discount policies review
Teacher Discounts:
No
Our review: It appears that AmWell may not offer teacher discounts currently. AmWell teacher discounts review
Competitor Coupons:
No
Our review: It appears that AmWell may not accept competitor coupons currently. Amwell.com competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that AmWell may not allow coupon stacking currently. AmWell coupon stacking review
Sales Events:
No
Our review: It appears that AmWell may not offer sales events currently. AmWell sales and promotions review
Black Friday Ads Page:
No
Our review: It appears that AmWell may not offer Black Friday Ads Page currently. AmWell Black Friday Ads Page review
Cyber Monday Sales:
Our review: Our team is still researching AmWell's Cyber Monday page. Check back soon for update. Amwell.com Cyber Monday sales review
Customer Service Features
Gift Cards:
No
Our review: It appears that AmWell may not offer gift cards currently. AmWell gift cards review
Loyalty Programs:
No
Our review: It appears that AmWell may not offer loyalty programs currently. Amwell.com loyalty programs review
Live Chat:
Our review: Our team is still researching AmWell's live chat support. Check back soon for update. Amwell.com live chat review
Contact Information:
Yes
Our review: AmWell offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. AmWell contact information availability review
Social Media Pages:
Yes
Our review: AmWell offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. AmWell social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that AmWell may not accept Affirm financing currently. Amwell.com Affirm financing support review
Afterpay Financing:
No
Our review: It appears that AmWell may not accept Afterpay financing currently. Amwell.com Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that AmWell may not accept Sezzle financing currently. AmWell Sezzle financing support review
Klarna Financing:
No
Our review: It appears that AmWell may not accept Klarna financing currently. AmWell Klarna financing review
QuadPay Financing:
No
Our review: It appears that AmWell may not accept QuadPay financing currently. AmWell QuadPay financing support review
Bread Financing:
No
Our review: It appears that AmWell may not accept Bread financing currently. AmWell Bread financing support review
Splitit Financing:
Our review: Our team is still researching AmWell's Splitit financing support. Check back soon for update. Amwell.com Splitit financing review
GreenSky:
Our review: Our team is still researching AmWell's GreenSky financing support. Check back soon for update. Amwell.com GreenSky review
Snap Finance:
Our review: Our team is still researching AmWell's Snap Finance support. Check back soon for update. Amwell.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: AmWell offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. AmWell website security & privacy policies review
Marketing Programs
Affiliate Marketing:
No
Our review: It appears that AmWell may not do affiliate marketing currently. Amwell.com affiliate marketing review
View all features

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